Effective Date: 12 June 2025
Data Controller: Reachers Cars
Dispatch Platform: Autocab (part of Uber Technologies, Inc.)

• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
• Guidance from the Information Commissioner’s Office (ICO)

• Name and contact details
• Pickup and drop-off locations
• Payment method (handled by Autocab)
• Journey history
• IP address and location (if using the app)

• Process and confirm bookings
• Assign drivers and track journeys
• Send you booking-related notifications
• Meet legal or licensing requirements
• Improve our service

4. Where Your Data Is Stored

Your data is securely stored on Autocab’s UK-based cloud platform. Reachers Cars accesses this data through Autocab’s secure system. We do not store payment information ourselves.

• Contract – to provide taxi services
• Legal obligation – to comply with transport and licensing law
• Legitimate interest – for fraud prevention and service improvement
• Consent – where you have opted into marketing

• Licensed drivers and operators (to fulfill your booking)
• Payment processors (via Autocab)
• Law enforcement or local authorities (if legally required)